Parkdean Resorts complaint: Caravan 329
Filed 5 Jul 2021 by David
We booked a holiday at Nairn Lochloy caravan site for a week from 12th June 2021. Booking number 8504118. We were not told that the caravan we were allocated was pet friendly. We had 3 people with asthma and my daughter felt really ill. We contacted the reception to try and solve the problem but due to my severe heart condition we decided it would have been too much to change to another caravan so the staff suggested changing the cushions on the seats. They did this but the cushions were the wrong size as they were from a different kind of caravan which we said didn’t really matter as they were pet free.
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