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Parkdean Resorts complaint: Large amounts of bird droppings on veranda

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Filed 16 Aug 2021 by David

We stayed in a Findhorn Lodge at Southerness for four nights starting on 120721.
The lodge was beautiful apart from birds nesting in the roof above the veranda. The area below the nest was covered in birds droppings. We did attempt to clear it up ourselves but it soon became covered with droppings again. I complained to reception on three occasions explaining that I did appreciate that you cannot remove an inhabited nest however they could have at the very least provided a parasol or something to stop the mess. Reception did not seem to be interested!
I was unable to let my two young grandchildren play on the veranda because of the potential health issue (campylobacter etc)
I wrote to Parkdeans head office on 200721 about this, but I have not received a reply!
Very disappointed!

Parkdean Resorts complaint: Large amounts of bird droppings on veranda
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