Parkdean Resorts Complaint Sentiment: Neutral

Our sentiment meter has detected that Parkdean Resorts complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Parkdean Resorts, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 28, 2024

Parkdean Resorts complaint process

Do you have a dispute or had a bad customer experience with Parkdean Resorts? Submit your Parkdean Resorts complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Parkdean Resorts.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Parkdean Resorts complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Parkdean Resorts?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Parkdean Resorts complaints chart

We have received 18 complaints about Parkdean Resorts over the last 12 months. The graph below shows a monthly breakdown.

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Parkdean Resorts complaint statistics

Curious about Parkdean Resorts's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!

389
Total complaints
389
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 389 ratings

How to contact the customer service of Parkdean Resorts?

Below, you will find the contact information for the complaint department of Parkdean Resorts. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
011 44 344 335 3507
Contact form:

You can contact the customer service of Parkdean Resorts by calling 011 44 344 335 3507. If you want to reach out to Parkdean Resorts through their own website, you can use their contact form.

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Parkdean Resorts reviews: (389)

Authentic experiences shared by our community for your benefit.

Restaurant

Complaint from Kelly Talbot on 07 September 2020 about Parkdean Resorts.

We had a meal at the restaurant and the pizzas were awful. We did complain to the restaurant staff who appeared uninterested. They were made with cheddar cheese and we only ate one slice each before complaining. Read more

Comments: 0
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Customer Service

Complaint from Mrs B on 03 September 2020 about Parkdean Resorts.

Do not answer any phone calls a total of 8 hours on hold over several days. Emails standard reply. Customer service appalling. Read more

Comments: 0
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Order Pay App

Complaint from Family6 on 03 September 2020 about Parkdean Resorts.

Hello! I ordered food from our caravan to eat at the table in Todber Valley Holiday park’s restaurant where we’d eaten the night before. The food came and the staff said we’d paid full price because I’d used the app. They said... Read more

Comments: 0
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Dirty Lodge on arrival

Complaint from Hayley Hall on 01 September 2020 about Parkdean Resorts.

The booking name was Hall and date of arrival 28th August. On arrival the cleaner was still in our lodge, this was not a problem as we waited outside taking in the views. On entry into the lodge apart from the... Read more

Comments: 0
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State of Caravan

Complaint from THOMAS PAIN on 25 August 2020 about Parkdean Resorts.

I paid £604 POUNDS FOR 4 NIGHT STAY. IN THE PRESENT CLIMATE I THOUGHT EVERYTHING SHOULD BE CHECKED FOR HYGIENE. THE DOOR TO THE CARAVAN DID NOT CLOSE FROM INSIDE UNLESS LOCKED, SHOWER ROSE HAD TO BE HAND HELD FOR... Read more

Comments: 0
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Money taken before it is due

Complaint from Peter Gibson on 01 August 2020 about Parkdean Resorts.

Booking number 8271787. I booked a caravan with your Company, and paid the deposit as requested. The balance is due in 28.08.2020, and would be collected automatically on the 28.08.2020. This amount has been taken from my bank one month early, in... Read more

Comments: 0
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parkdean dragging their feet telling lies

Complaint from kate1968 on 28 July 2020 about Parkdean Resorts.

Hi we took out holiday insurance through PARKDEAN we had to cancel due to a death in the family which they accepted and said refund would be sorted out for us to th value of £500 This was approx month... Read more

Comments: 0
Rating:

cancellation

Complaint from bobbysox on 01 July 2020 about Parkdean Resorts.

I was unable to take my holiday owing to travel restrictions in Wales because of covid 19, I informed Parkdean of the situation either they took a week to answer my email or didn't answer at all, they have now... Read more

Comments: 0
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Water and dirty

Complaint from Sedgers on 17 March 2019 about Parkdean Resorts.

When we arrived there were no towels , the bath tap dribbled out the shower goes hot and cold the carpet was filthy and someone else's bundles of hair over it the sofa bed had collapsed so when you sit... Read more

Comments: 1
Rating:

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