Parkdean Resorts complaint: cancellation

Name: cancellation
Item: Parkdean Resorts
Rating: 1
Author: bobbysox

Open 1 Jul 2020 340 views Travel

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Filed 1 Jul 2020 by bobbysox

I was unable to take my holiday owing to travel restrictions in Wales because of covid 19, I informed Parkdean of the situation either they took a week to answer my email or didn’t answer at all, they have now in formed me that they have cancelled my holiday because of non payment of balance and that my deposit is non-refundable.

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Case details

Status: Open
Company: Parkdean Resorts
Filed: 1 Jul 2020
Rating: 1/5
Desired resolution: Refund my deposit
Problem: Deposit kept after travel restrictions stopped holiday
About: holiday deposit

Progress

Filed
Company notified
Company replied
Resolved

1 Jul 2020 Complaint filed and published
1 Jul 2020 Message from Bizzy: we notified Parkdean Resorts about this complaint.

See all 395 Parkdean Resorts complaints

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