Complaint: State of Caravan

on 25 August 2020 about Parkdean Resorts in category Travel

New complaint
Complaint is being processed
Complaint resolved
Complaint closed

My complaint:

I paid £604 POUNDS FOR 4 NIGHT STAY. IN THE PRESENT CLIMATE I THOUGHT EVERYTHING SHOULD BE CHECKED FOR HYGIENE. THE DOOR TO THE CARAVAN DID NOT CLOSE FROM INSIDE UNLESS LOCKED, SHOWER ROSE HAD TO BE HAND HELD FOR SHOWER, EXTRACTOR FAN IN TOILET NOT WORKING AND SEATING NOT CLEAN SOME COULD DO REPLACEMENT. ON CHECKING FURTHER REMOVED CUSHION NEAR TABLE AND FOUND BROKEN BISCUITS, BREAD AND PARTICALS OF OTHER FOOD UNDER IT. I AM SHAW HEALTH AND SAFETY WOULD NOT LIKE. DUE TO THE STATE OF THIS I DECIDED TO COME HOME A DAY EARLY AS I DID NOT FEEL SAFE AFTER BEING SHIELDED FOR THE PAST 4 MONTHS

0 0 vote
Justified complaint?

Suggested solution:

THE CARAVANS SHOULD BE CLEANED AND CHECKED AFTER EACH TENANT HAS DEPARTED. PHOTO AVAILABLE.

Message from Robin from Complain.biz

3 weeks ago - We have posted a tweet about your new complaint about Parkdean Resorts

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments