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Parkdean Resorts complaint: State of caravan

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Filed 26 Jul 2021 by Andrea

On arrival 10th July 2021 we had no hot water which turns out had been reported numerous times but nothing was done till we arrived, 2 men came but couldn’t resolve it we did have the use of another caravan for showers and also a free breakfast but really wanted to move. The hot water got sorted mid morning on 11th and the breakfast well!!! when they bought my toast out it had green mould on it which again shouldn’t have happened. Then I notice a leak in the bathroom which again got sorted to a degree but instead of pouring out was dripping. The taps was absolutely disgusting which I have got photos.
Next door to us was a caravan with 2 cats in all day maybe 2 days sometimes with nobody coming in between to see them in the hot weather as well and it was hot as we had to buy a fan.

Parkdean Resorts complaint: State of caravan
Photo Andrea uploaded with this complaint

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