While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Crypto.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 6, 2024
Do you have a dispute or had a bad customer experience with Crypto.com? Submit your Crypto.com complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 10 complaints about Crypto.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Crypto.com's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Crypto.com. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Crypto.com through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from wayjoseph on 16 August 2021 about Crypto.com.
Crypto.com is a scam, you will pay more for then market value for coins purchased through them, but thats nothing compared to when you sell your coin through crypto.com. Here is the scam: lets say you purchased one bitcoin through... Read more
Complaint from Latoya B on 12 August 2021 about Crypto.com.
I was hacked and they cashed my money out crypto is saying that they did an investigation and I was nothing was found negligent all my money and stock invested and nothing was returned to me and they want me... Read more
Complaint from Chad Stacey on 09 August 2021 about Crypto.com.
I received a Crypto.com debit card about 3 weeks ago, I tried to activate the card on Crypto.com it said the CVV doesn’t match so I contacted customer service well it’s been 3 weeks of being told by Crypto.com... Read more
Complaint from Jennysdad on 04 August 2021 about Crypto.com.
I have been buying cryptocurrency from crypto.com for a few months. I never traded, nor cashed out, I only bought crypto. On 71521, I received an email stating, your account has been terminated due to a breach of our terms... Read more
Complaint from StonemanJ on 03 August 2021 about Crypto.com.
I have had around 100 emails on this topic with Crypto.com and am currently seeking letigation on the matter. i was double charged by many hotels in the past year and it is frankly disgusting, which is the case for... Read more
Complaint from Pilout on 02 August 2021 about Crypto.com.
When I attempt to sell my cryptocurrency on the crypto.com app, the price that they have listed is much higher than the sale price. I spoke with customer service about the discrepancy and they simply say that they use the... Read more
Complaint from rogue5602 on 02 August 2021 about Crypto.com.
After I type in my email address, I was taken to the page to input my phone number. When I click on the button to continue, I get a red letter error saying This phone number is already in use.... Read more
Complaint from Neox on 01 August 2021 about Crypto.com.
I transferred a little more than $400 worth of Matic tokens from my Binance to Crypto.com address. However, it did not arrive because it went into the wrong native network instead of an ERC20 network. Fortunately, the team at crypto.com... Read more
Complaint from Pstat on 30 July 2021 about Crypto.com.
I applied for the crypto.com Visa card and was approved so I put money on it. The card does not work I cannot activate it because it says my cvv is incorrect. For 8 straight days now they keep telling... Read more
Complaint from Honda92dad@gmail.com on 26 July 2021 about Crypto.com.
They changed the app now cant withdraw money. I know that there are many people that have had problems with this company. They are in the habit of stealing your funds and will not assist in recovery of funds. Needs... Read more
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