Crypto.com complaint: Account restricted
Filed 12 Jan 2022 by Daniel
I have purchased several thousand dollars worth of various coins on Crypto.com since early October. In late December I tried to make a new purchase and the message cannot complete transaction at this time kept appearing. Since that time I am unable to transfer any moneys from my fiat wallet back to my bank account or use those funds to purchase any new tokens. I cannot move my current holding from the Crypto.com app account to the Defi wallet or anywhere else. I contacted support and was informed my account is Restricted. No explanation and no resolution. They keep asking for a picture of me holding a note with the date and my name on it. I have done this several times and continue to be told the picture isn’t clear enough.
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