Crypto.com complaint: Unresolved ACCOUNT URGENT ACTION needed

Your complaint details:
First Name: Michelle
Last Name: LegacyMarks
Email: [email protected]
Phone: 7867305450
Street Address: 217 nw
State: FL
City: Miami
Zip: 33136
Country: USA
Description of Complaint:
My money is being held by this company in an attempt to steal
and defraud people by locking them out of their accounts. After
cooperating on multiple attempts by providing the exact
documentation and identification procedures my account remains
inaccessible due to a simple phone number change has not been
corrected. I sent this company everything they require including
holding up a hand written selfie which includes specific code
from the company and the days date. Even after that my finances
are being held hostage and accounts inaccessible. I require an
immediate resolution as this has been going on for several
months now. I have requested my account financial information
to be deleted from this company to no avail. This company
proves untrustworthy due to their lack of and failure to provide a
simple resolution after completing all the required tasks from the
company successfully. I asked for a resolution and now there’s
been no response or action regarding it. thanks
Desired Settlement:
My account phone number be changed to gain access to my
account