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Crypto.com complaint: Loss of funds

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Filed 28 May 2022 by Kyle

Today I opened a crypto.com account as I planned to buy Luna2 when it was released. I put £200 into my account which after I released crypto.com wasn’t listing Luna I wanted to withdraw and use a different exchange. This has not been possible because of a silly silly rule in which crypto.com decides I can’t have my money back because new whitelist has a 24 hour wait before they can be used. Then I try to sell my coin and withdraw fiat?? No! Send crypto.com a “validation” transaction first before you can do that. In which I did to be told after it takes days for this route. My £200 has dwindled down to now £173 from all the fees etc swapping and selling to try and withdraw. Because of all this I also lost my chance to buy into luna2 in its early stage.

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