Our sentiment meter has identified a 100% increase in complaints about Crypto.com over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Crypto.com's offerings.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Crypto.com? Submit your Crypto.com complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 11 complaints about Crypto.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Crypto.com's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Crypto.com. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Crypto.com through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Superduper on 30 April 2023 about Crypto.com.
I wanted to buy some crypto, But for some reason the app put it on to my Crypto.com card. The card itself will not let me withdraw my funds or buy crypto or even add my card to their own payment... Read more
Complaint from rima@1990 on 25 March 2023 about Crypto.com.
MY CRYPTO MONEY BALENCE IS 558000 RS. I INVEST ALL MY CAPITAL BUT THEY ARE NOT GIVING MY MONEY. Read more
Complaint from Jeremiah on 30 January 2023 about Crypto.com.
My card was stolen a few years back and I filed disputes on several transactions crypto.com being one of them for about $160 as I was unaware of the merchants signature. Maybe 2-3 years later crypto.com allowed me to deposit... Read more
Complaint from Apetree1001@yahoo.com on 14 January 2023 about Crypto.com.
i asked them on the 24th to adjust a number on my nft cause i didnt remember login for current account the guy that messed up changing the numbers put the wrong one on the account i gave the right... Read more
Complaint from graziela on 22 December 2022 about Crypto.com.
crypton is holding my money. I cannot withdraw and they are asking to me to make another deposit to be able to withdraw my money. I do not have money to deposit and I do not trust anymore thar app.... Read more
Complaint from KhanAli on 17 December 2022 about Crypto.com.
BSQ Acstons.cc investment is only one company and They are playing with people weekness . From me they took 25000USDT and not released not a single USDT. Many people are suffering from this BSQ Acstons.cc investment . It’s a complete... Read more
Complaint from Stephengjames@hotmail.com on 15 November 2022 about Crypto.com.
Hi Crypto.com Please can you why 25% Fees are being taken when i transact through my crypto.com account. This is not what your publicised Fees are. Can you please check the transactions to see if this is an... Read more
Complaint from L.m on 09 November 2022 about Crypto.com.
I have been unable to send my defi wallet balance out to the crypto.com app or take it out. There is an error saying I don't have balance when I can see the amount of money. I tried reaching out for... Read more
Complaint from Grind-god1 on 01 November 2022 about Crypto.com.
My account was hold I was accused of Read more
Complaint from Icecat2005 on 24 October 2022 about Crypto.com.
I have staked £3000 for six months with the company but they have failed to send me the card as promised. I have provided several proof of addresses; residential address, work address and friend address but they failed to deliver the... Read more
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