Crypto.com complaint: MY ACCOUNT DEACTIVATED AND NO UPDATES AND NO ANSWERS
Filed 27 Nov 2021 by Smiti
I Received continuous emails that my account is detected being accessed from an unknown android IP address. I got confused and told that I don’t recognize one of the transactions. Next message I got that my account is being DEACTIVATED. No clue when and how it will get reactivated. Then I again checked the IP address they mentioned and told them that it was my own IP address which I had been using for most of my previous transactions.
Now My account has been DEACTIVATED FOR MORE THAN TWO DAYS FOR NO GOOD REASON AND I HAVE BEEN CONSTANTLY SENDING THEM MESSAGES AND EMAILS BUT NOT GETTING ANY REPLY FROM THEM. Secondly, my SUPERCHARGER ACCOUNT IS NOT SHOWING UP AT ALL . ALL MY COINS IN THE SUPERCHARGER HAVE DISAPPEARED.I don’t know where to go and what to do. I AM SO STUCK UP UNABLE TO ACCESS MY OWN MONEY.
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