While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Crypto.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 6, 2024
Do you have a dispute or had a bad customer experience with Crypto.com? Submit your Crypto.com complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Crypto.com.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Crypto.com complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 10 complaints about Crypto.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Crypto.com's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Crypto.com. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Crypto.com through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from kdaws45 on 08 May 2021 about Crypto.com.
I was force logged out and couldn't log in. I sent message that was responded a day later. They did something that allowed me to log in. Then within a few hours issue happened again. I reached back out to... Read more
Complaint from JayneW1 on 20 April 2021 about Crypto.com.
I transferred £250 last Wednesday 14042021 to crypto.com account as per their email to me and it still has not appeared in my fiat wallet on their app. I have chased and chased but just keep getting stupid responses... Read more
Complaint from Max Ostermyer on 17 April 2021 about Crypto.com.
I cashed out 15000 units of DogeCoin early Friday morning and two days later still cannot withdraw my funds. Is this even legal? Read more
Complaint from BuddyAnt on 12 March 2021 about Crypto.com.
I have kept my crypto coins in their earn for 3 months, now don’t want to keep, I just want to take them out. But the company not allowing me to rake it out. They are restricting my activity. Read more
Complaint from SHELINA78 on 05 March 2021 about Crypto.com.
I sent a BTC payment of £9159.13 on Monday 2nd March 2021 at 14:19pm to another wallet. It is still showing pending on Crypto.com. I have sent numerous messages on support to look into this matter but no one responded yet. I... Read more
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