Our sentiment meter has identified a 100% increase in complaints about Crypto.com over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Crypto.com's offerings.
Sentiment data last updated on April 27, 2024
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We have received 11 complaints about Crypto.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Crypto.com's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Crypto.com. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Crypto.com through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Persia5 on 22 October 2022 about Crypto.com.
I have been unable to access my Crypto.com account now for a month. I’ve followed all verification requirements and they promise to send me a SMS verification text but never do. I’ve contacted their telegram and twitter account and... Read more
Complaint from Dazza12332112 on 26 September 2022 about Crypto.com.
Please can someone let me know how to proceed to the complaints department re my issues. I simply cannot understand and wasn’t at all advised re the 33% spread on crypto. My £750 first investment went up to £800 as a test,... Read more
Complaint from Hesham123 on 18 September 2022 about Crypto.com.
I have purchased btc through my defi crypto app. Once the btc was received from their hot wallet I accidently mistakenly sent the btc I purchased back to their hot wallet instead of my personal address. I went to the... Read more
Complaint from Rajat26 on 12 September 2022 about Crypto.com.
I sent 170usd of crypto to wrong wallet and they are charging 100usd fees whixh is unacceptable. Read more
Complaint from Aasasss on 13 August 2022 about Crypto.com.
Its been 2 days now and still i cant access my own coins. Amount is still reflecting but kept having a message error insufficient funds. I explained to them that urgently needed the funds since yesterday morning but they were... Read more
Complaint from King bush on 27 July 2022 about Crypto.com.
They don't want me to send my money to my account try hard with them I put my secret number and they say I need to put 6 number already I put many times no customer service no phone number... Read more
Complaint from Vidhyasankar on 17 July 2022 about Crypto.com.
I have invested in Bitcoin fixed time trade under guidance bof one consultant company namely ADMC CONSULTANT COMPANY . THEY DEMAND MONEY THAT SHOULD BE IL DEPOSITED TO THEIR WALLET THROUGH BINANCE APP .I ALSO DID. THEN I... Read more
Complaint from Samssssssssssss on 23 June 2022 about Crypto.com.
I have had 44$ stuck in escrow for 9 days and there refusing help or acknowledgement Read more
Complaint from Morgiebear11767@gmail.com on 13 June 2022 about Crypto.com.
Back in January I was a victim of cybercriminals who tricked me into putting some money into my Crypto.com app and then locked me out of my own account. I immediately got in touch with Crypto.com via email and let... Read more
Complaint from firmhorsens@outlook.com on 02 June 2022 about Crypto.com.
I had 846 Luna terra coins worth around 6000$. I tried to withdraw them but i was completely blocked. But today morning I was shocked to see that Luna terra was convereted to Luna classic with 0,3$ value. I feel i'm robbed... Read more
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