While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Crypto.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 8, 2024
Do you have a dispute or had a bad customer experience with Crypto.com? Submit your Crypto.com complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 10 complaints about Crypto.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Crypto.com's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Crypto.com. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Crypto.com through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from promoter2go@gmail.com on 29 May 2022 about Crypto.com.
Your complaint details: First Name: Michelle Last Name: LegacyMarks Email: promoter2go@gmail.com Phone: 7867305450 Street Address: 217 nw State: FL City: Miami Zip: 33136 Country: USA Description of Complaint: My money is being held by this company in an attempt to steal and defraud people by locking them out of their accounts. After cooperating... Read more
Complaint from Kylehanson347@gmail.com on 28 May 2022 about Crypto.com.
Today I opened a crypto.com account as I planned to buy Luna2 when it was released. I put £200 into my account which after I released crypto.com wasn’t listing Luna I wanted to withdraw and use a different exchange. This... Read more
Complaint from Tcurtis215@gmail.com on 23 May 2022 about Crypto.com.
They will not let me withdraw my funds which came from TD bank they will allow deposit from TD but will not put funds in my account Read more
Complaint from Carlos Carillo on 22 May 2022 about Crypto.com.
he invested my money and guaranteed profit sent 5 checks that bounced Read more
Complaint from D Birnsons on 17 May 2022 about Crypto.com.
Was trying to withdraw to their exchange app, first of all it says that everything is successful, but the transfer never happens and in the actual transaction history it says: Transaction failed , been going on for several... Read more
Complaint from N3ssaw1 on 09 May 2022 about Crypto.com.
I was placed at 106 “EATS” and I was constantly harassed by the lead (Kay) about how young I was and that and the older women could do what they wanted but I had to be at all times.... Read more
Complaint from Pissed off Mike on 04 May 2022 about Crypto.com.
Been using crypto.com app over a year and all of a sudden they say my bank account doesn't match who I am, even though it's MY account my ONLY account. So they won't let me withdraw MY money. And... Read more
Complaint from Fraudvictim on 04 May 2022 about Crypto.com.
On 6th April 2022 my crypto.com was compromised. Someone was able to login to my account and send over 2.7 Ethereum to another wallet. On 7th I reported this to support on 3 different occasions. I had no reply until 8th and the account wasn't secured... Read more
Complaint from Suresh Arora on 30 April 2022 about Crypto.com.
I have opted for withdrawal yesterday. I.e 29.042022 but the Withdrawal has not been completed Scree shot attached Read more
Complaint from nolahollins@sky.com on 28 April 2022 about Crypto.com.
I asked to withdraw €14000 and close my account I had to pay another £2000 to do this I have waited and emailed several people but no money is forth coming. I am now left with no money to pay... Read more
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