While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Crypto.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 6, 2024
Do you have a dispute or had a bad customer experience with Crypto.com? Submit your Crypto.com complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Crypto.com.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Crypto.com complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 10 complaints about Crypto.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Crypto.com's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Crypto.com. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Crypto.com through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Stephsena24 on 19 July 2021 about Crypto.com.
My phone number was hacked July 9 at 12:01am. The hackers instantly started changing my passwords to everything they could. They changed my passcode to my crypto.com account and drained it completely. Now crypto.com is telling me there is nothing... Read more
Complaint from have no idea on 17 July 2021 about Crypto.com.
The use of the brypto machines and the app that needs to be removed being used in the states. These machines are setup by the phisher and without asking for permission, abusing the people that are working on. ... Read more
Complaint from MCArtist on 15 July 2021 about Crypto.com.
My account was closed, verification refused. I'm an artist selling on Foundation.app, and the experience was demoralizing and upsetting. Read more
Complaint from Silvertruck50 on 07 July 2021 about Crypto.com.
I made a proven transaction on June 28th. Shown in my bank account and on crypto.com. I tried my best with them but no results.. fraud evidently took place. They supposed to be a reputable company with insurance coverage... Read more
Complaint from Nasty on 29 June 2021 about Crypto.com.
New customer to crypto.com. Signed up received the visa and used the app daily to check earnings and bought crypto a couple times from them. 2 weeks later received an email saying account is terminated and they closed my account... Read more
Complaint from Ajmali on 20 June 2021 about Crypto.com.
I deposit money to my fia wallet and money is lost and i emailed them and they ask for my bank statement after ao many emails and once i send them that they asking for Ca. Reference number even i... Read more
Complaint from Soulz27 on 28 May 2021 about Crypto.com.
An e-transfer deposit was made of $1000 CDN on May 8, 2021 from a business bank account. Deposit was then rejected, understandably, as a result of name of my bank account not matching name of my crypto.com account. Email was... Read more
Complaint from Jennifer Miller on 14 May 2021 about Crypto.com.
My account was hacked or phished. I had made only 3 purchases since I opened my account in February 2021. Whomever got into my account took my 3 purchases and transferred them into other things, bought gift cards and sent... Read more
Complaint from Civan on 10 May 2021 about Crypto.com.
In November I bought DIA to be eligible for the airdrop. Afterwards they (crypto.com) denied participating. Though I have proof from the CEO of DIA. In a personal message Michael Weber (DIA) admitted that they (crypto.com) willingly and knowingly didn't transfer... Read more
Complaint from Tli1959 on 09 May 2021 about Crypto.com.
I bought ltc in app got timed out message. Did not get ation email and crypto not in wallet but my bank card was debited so now out of money. Later I tried another purchase same thing timed out message... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
