Skip to content
File a complaint

Crypto.com complaints

Crypto.com complaint: POOR CUSTOMER SERVICE BY CRYPTO.COM

Open 339 views Crypto / DeFi / Blockchain

Filed 5 Mar 2021 by SHELINA

I sent a BTC payment of £9159.13 on Monday 2nd March 2021 at 14:19pm to another wallet. It is still showing pending on Crypto.com.

I have sent numerous messages on support to look into this matter but no one responded yet.

I am very disappointed with the customer service from Crypto.com. This payment was for Bitcoin trading and I have been deprived of potentially earning any profit.

Crypto.com complaint: POOR CUSTOMER SERVICE BY CRYPTO.COM
Photo SHELINA uploaded with this complaint

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

1 comment

  1. Mike

    There sign up is garbage.. I signed up and it took 4 days for pending to finally clear.. Meaning able to do bank transfers.. Then I went to transfer 100$ just to see it happen and it's going on 4 days almost that my funds are not there,.. I've been on there chat thing and they keep saying they've moved me up to escalate the problem.. Meanwhile I've missed out on 5 referrals due to the problem i'm having that they don't want.. and missed out on XRP at a cheap price..

    Reply

Wronged by Crypto.com too?
Make it sting!