Crypto.com complaint: Fraud and buggy sistem

i had an Transaction on 27 december 2 am or smth like that, and i needed usdt 55 trc 20 Transaction withdraw to an adress. ok so i bought from them with my card 55 Dollars USDT. All fine, crypto.com said they have trc20, erc 20, and omni, all fine Till i wanted to make the Transaction, i couldn’t even choose the network, the Guy from the support Center of crypto said it Was a and the adress where i had to sent my usdt. but IT wasn’t, and why would i choose something i don’t need because that’ what suport Center says. Why would i choose the erc20 which has old technology and ETH big fees?? The Transaction Was already pending, i couldn’t even See the fee of the Transaction before managing to accept IT, because i. thought they would send me trc20, but no they’ve sent me the Erc 20 WITH MAXIMUM FEE, the suport said to Take a Look on usdt fees, Yeah i had a Look and the maximum fee it Was 25 Dollars, man it’s a lot and why the maximum on 55 Dollars. AT least show me that fee before accepting it. now i have 31 Dollars remained Block on my wallet, the fee to acces the or do anything from them are 40$ so the Money is already lost, i tried many. Things but i i have to abandon my Money. i can’t swap, i can’t do nothing, the fees are too much because of ethereum network. The System is buggy, the message from my Email said to contact them as fast as possible. I did it, they responded in 1 Day, with an excuse they have a lot of complaints. Where is my fault? your System is crap or it’s a fraud. they already made me löst a Lot of Money when my crypto was ascending 40% and i couldn’t even enter the App to sell IT. It’s an fraud App, made to profit, and obide The laws with ease.The only excuse of them is that is a buggy App. but people Lose a lot of Money because of them. Be serious, 25 maximum fee for a 50 Dollars Transaction with respond after 1 day. i’ m not the only One i bet. I lost my Money but guys please do something. now they changed the maximum fee to 50 Dollars on usdt erc20 after i said i’m gonna make a complaint.Deleting Photo from converstions. nice crypto.