Crypto.com complaint: My account is frozen
Filed 13 Nov 2021 by Michael
Crypto.com had double charged my account for a transaction in mid October. I contacted both crypto.com and the bank and the money that was overcharged was refunded. However, now I guess there was a dispute with the bank so crypto.com froze my account until I produced a letter from the bank saying that the dispute was resolved. I produced this letter 5 days ago and I still have gotten no reply back from Crypto.com. I had even initiated another DM 24hrs ago and I haven’t had a reply back from that either. I want my account unfrozen immediately.
A charge from Crypto.com you do not recognize? What FORIS DAX INC on a bank statement means
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