Crypto.com complaint: Hackedphished account

My account was hacked or phished. I had made only 3 purchases since I opened my account in February 2021. Whomever got into my account took my 3 purchases and transferred them into other things, bought gift cards and sent and withdrew over 20 transactions. I received an email for the 3 purchases that I made and no emails for anything else. This person also was able to get into my bank account and wiped me out over $6500. I contacted crypto right away when I could not get into my account and they claim that it was me or someone I know. Well no one knows anything about my account. There are withdrawals and a ton of transactions and they refuse to help me in anyway. I do not know how to track these transactions and they won’t help. My bank is also giving me a hard time about all of this. All of my earnings from crypto are gone. I still have my account open so that when my 180 days is over I can withdraw my money from there. But in the meantime, my bank account is overdrawn and all of my money gone and no one will help.