Crypto.com complaint: Terminated My account without returning my deposited funds

My account was Terminated and I have not been allowed access to get my funds back. They just cut off all access and they kept all funds deposited with no word of possible return.

I called in on the evening of the 20th to let them know that it looks like my bank card got deducted 4 times and it should have only been twice. They said they would contact me back in the morning.

I wake up to the chat stating your account has been terminated and we have the right to do this and do not have to explain.
Further reasoning they said they found indefinite breaches??

I tried to find out the reason. I have pics of my chats.

I even explained I talked with my bank and there was only 2 deducts and all was good. I never once stopped any payments and my account was still terminated NO chances to talk with anyone.

Now I have been told I have no access to my funds. This is so disheartening it makes me sick in my stomach.

Can anyone help me talk to someone about getting my account back open or at least get my funds back. I do not have much money to be doing this.
The app is very user friendly I like it a lot and I had 3 more friends that were going to download but not now they are freaking out like me, if they can just terminate an account for any reason and keep the funds, That is scary. I have all chat pics
Please help if you have any ideas.

The last chat states I do not have