Complaint: Locked account

on 18 January 2022 about Crypto.com in category Crypto / DeFi / Blockchain

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My complaint:

I access my account through face recognition then it wasn’t working. App asked for email then sent verification email. Now when it requested my phone number it states it’s invalid. I’ve had the same number for 20 years. I’ve been locked out of my account. I started a conversation only to get no response for 2 hours

Suggested solution:

Give me access to my account

Locked account
Locked account
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