Crypto.com complaint: Login issue

Name: Login issue
Item: Crypto.com
Author: Vijay

Open 27 Mar 2022 152 views Crypto / DeFi / Blockchain

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Filed 27 Mar 2022 by Vijay

I already have an account with crypto while when I put my email for login its taking me to create a new account. I deleted the app some weeks ago and now download it again since than having this issue. I had bought some cryptos through my account and now I can’t even access it.

Crypto.com complaint: Login issue — Photo Vijay uploaded with this complaint

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Case details

Status: Open
Company: Crypto.com
Filed: 27 Mar 2022
Desired resolution: By helping me out through email or tell me the cause of this problem because I have tried everything.
Problem: Cannot log in to existing account
About: crypto account

Progress

Filed
Company notified
Company replied
Resolved

27 Mar 2022 Complaint filed and published
27 Mar 2022 Message from Bizzy: we notified Crypto.com about this complaint.

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