Complaint: Where is my money

on 20 April 2021 about in category Crypto / DeFi / Blockchain

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My complaint:

I transferred £250 last Wednesday 14042021 to account as per their email to me and it still has not appeared in my fiat wallet on their app. I have chased and chased but just keep getting stupid responses asking if my issue had been resolved and that they will no close the correspondence

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Justified complaint?

Suggested solution:

I would like the money to appear in my Fiat wallet on their app or for it to be returned to me please

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