Diference
Complaint from BPRobert on 08 September 2021 about Crypto.com.
I noticed that when I wanted to sell my coins there was a difference of 6 euros with what I should have received. Read more
Crypto.com complaints
Crypto.com Complaint Sentiment: Negative
Our sentiment meter has identified a 100% increase in complaints about Crypto.com over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Crypto.com's offerings.
Sentiment data last updated on April 25, 2024
Crypto.com complaint process
Do you have a dispute or had a bad customer experience with Crypto.com? Submit your Crypto.com complaint through our platform to support its escalation, prompting their customer service to resolve it.
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By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
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Crypto.com complaints chart
We have received 11 complaints about Crypto.com over the last 12 months. The graph below shows a monthly breakdown.
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Crypto.com complaint statistics
Curious about Crypto.com's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
207
Total complaints
204
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
207 ratings
How to contact the customer service of Crypto.com?
Below, you will find the contact information for the complaint department of Crypto.com. To amplify the impact of your complaint, please use our complaint form.
Contact form:
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Crypto.com reviews: (207)
Authentic experiences shared by our community for your benefit.
Owner
Complaint from Slimfast101 on 08 September 2021 about Crypto.com.
Crypto.com terminated my account and My money I couldn’t get in touch with no one to solve this problem. Hope this is not a scam by them. Read more
No access
Complaint from Cabaker36@gmail.com on 06 September 2021 about Crypto.com.
When entering my pass code it shows error Read more
No access
Complaint from jamesmanuelphillips33@gmail.com on 06 September 2021 about Crypto.com.
I can't access my account. I enter the correct 6 digit number and I get an error. Read more
Froze My Assets
Complaint from JP73197 on 04 September 2021 about Crypto.com.
Crypto.com froze all my assets after depositing fiat from my bank. The interesting thing is it wasn’t until the second deposit that they froze it. They are stating they need to the deposit account is mine. They also have... Read more
Dissatisfied Customer
Complaint from Lcoleman15 on 03 September 2021 about Crypto.com.
Hello, I withdrew $516.81 from my account and it was suppose to deposit into my Chase bank account within 3-5 business days. Today marks day 11 and I still haven’t received my funds. I spoke to Chase and I don’t... Read more
Such a thief
Complaint from Pezhmanlamei on 27 August 2021 about Crypto.com.
I have transfered mistakenly BUSD to another coin address in crypto.com. now they told me BUSD is in BEP2 network and they don't support it whereas they listed it in their deposit list. I complained why you didn't put any... Read more
Thieves!!
Complaint from Bex420 on 18 August 2021 about Crypto.com.
I bought so play dapp it was .005 when I bought it. When I went to look how it was doing I had 8! Should've had 8,000! They sold to me at $1.15! The reciept times out before you can... Read more
Money Being Held Against My Will
Complaint from Casey Brock on 17 August 2021 about Crypto.com.
I been trying to withdraw my money for about 2 months, and they won't tell me to much of nothing... Read more
Login scam
Complaint from Funukee75@gmail.com on 17 August 2021 about Crypto.com.
I used to be able to login quite easily with my fingerprints. Now since about a week ago after a mandatory app update I've been locked out of my account. I've been in contact with customer support and they continue... Read more
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