Our sentiment meter has detected that Trip.com complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Trip.com, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 9, 2024
Do you have a dispute or had a bad customer experience with Trip.com? Submit your Trip.com complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Trip.com.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Trip.com complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 30 complaints about Trip.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Trip.com's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Trip.com. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Trip.com by calling +1-646-362-8606. For Trip.com support through email, send your inquiry to Hotelsen_hotel@trip.com. If you want to reach out to Trip.com through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from maariyah40 on 30 August 2022 about Trip.com.
travel agent changed my flight schedule and i rang to see if they can offer me an alternative flight due to the inconvenience as my hotel reservations were made. instead of finding me an alternative flight the agent Gabrielle went... Read more
Complaint from efosajo18@gmail.com on 29 August 2022 about Trip.com.
I bought a family ticket to travel from London to Zurich, and Zurich back to London Luton. I called Trip-UK to cancel the ticket but, they asked me to call Easyjet directly and if they agreed to refund me the... Read more
I have been contacting Trip.com since June, every customer service agent have given me different information, which has led to my loss of around 900£. I have requested several times to change the flight, but they fails to do so. Trip.com... Read more
Complaint from Jboba281 on 28 August 2022 about Trip.com.
I booked a connecting flight with them for June 23rd from Paris to Dublin, then Dublin to Isle of Man - one time payment, both included and scheduled by their website. Unfortunately, the flight from Paris to Dublin was delayed... Read more
Complaint from Ekruger on 26 August 2022 about Trip.com.
24hs prior to my flight to Greece I contacted Trip.com saying that my doctor recommended me to stay isolated as I was feeling Covid symptoms: cough, runny nose, fever self test positive. Trip.com is not being helpful and they are... Read more
Complaint from Amarjit on 24 August 2022 about Trip.com.
Air india refused to board us as we have a connecting flight from paris to toronto with West jet and they told me West jet is a low cost flight so we cant boared you. I booked my ticket with... Read more
Complaint from kinaaa on 23 August 2022 about Trip.com.
Jeju airlines already sent me a ation for the refund they sent me but it has to go through trip.com because i booked my ticket from them, and after hundreds of calls and emails, they keep telling me that they... Read more
Complaint from AngelaS on 22 August 2022 about Trip.com.
I bought some plane tickets from them back in Jan 2020 for a fall trip, but the pandemic happened. They refused to give me my money back and offered me travel credits. For 2 years, I've been stuck with those... Read more
Complaint from Leanny on 17 August 2022 about Trip.com.
I brought 2 air tickets Kuala Lumpur to Dubai , Singapore Airlines. I know that my return have to amend and flexible, so I brought free for cancellation at premium price . When I try to change , I was... Read more
Complaint from carlosbsousa on 12 August 2022 about Trip.com.
Last week I bought tickets to fly Ryanair from Dublin to Berlin and return on Trip.com website. They sent me 2 Ryanair's booking number, the first Dublin to Berlin is valid, but the return Berlin to Dublin isn't. I have... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified reviews from real people
