Trip.com complaint: fraud company
Filed 30 Aug 2022 by maariyah
travel agent changed my flight schedule and i rang to see if they can offer me an alternative flight due to the inconvenience as my hotel reservations were made. instead of finding me an alternative flight the agent Gabrielle went ahead and processed a refund request when i clearly stated i do not require a refund.
customer service is appalling agents just lie and are very manipulative i advise evryone to stay clear cut from this company.
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