Complaints about

On this page you can see which complaints are submitted about

How to file a complaint to

Whatever your complaint about is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on our 'File complaint' button.
2. Describe your complaint in detail, and suggest how should resolve it.
3. Submit your complaint directly to and mention that you posted your complaint on

Statistics of in the category Travel

11 total complaints
2.0 /10
6 votes

Complaints overview

Refund fraud

Complaint from on 13 May 2022 about in category Travel

I booked my Malaysia airlines flight through but it got cancelled due to covid. I paid extra for a full 100% refund. After it got cancelled, I was told they will contact airlines and get the refund. I waited... Read more

Refusal to provide refund

Complaint from on 21 April 2022 about in category Travel

I booked a flight to Austin with The airline, JetBlue, added a connecting flight and I was forced to cancel. assured me I would not receive a cash refund but a credit to the airline called travel bank.... Read more

Rebooking my flights

Complaint from on 31 March 2022 about in category Travel

I booked a flight for £555 on Nov21( on on Nov 17 I got positive for covid and I had to cancel my flight so my airline gave me a credit to book my flight. I have been told from... Read more

Miss sold flight

Complaint from on 27 March 2022 about in category Travel

I brought a Turkish airlines flight, only to be put on an anadolujet plane (this is a sister airline of Turkish airlines) However, the flight was sold as a Turkish airlines flight. The travel agent gave no warning of this... Read more

Travel credit

Complaint from on 24 March 2022 about in category Travel

I booked a flight via - Alicante-Dubai, British Airways (business class). As the omicron variant began to take hold around the world, I called to share my concerns about travelling as my husband is living with cancer... Read more