Trip.com complaint: Fake price advertising

Name: Fake price advertising
Item: Trip.com
Rating: 1
Author: Shelley

Open 27 Sep 2022 85 views Travel

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Filed 27 Sep 2022 by Shelley

Entered all my details for a hotel booking as well as my card details to secure a price advertised. Half hour after the booking the price had risen by $700 and my booking was ‘uned’ they keep telling me it is an issue on my end.

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Case details

Status: Open
Company: Trip.com
Filed: 27 Sep 2022
Rating: 1/5
Desired resolution: Honour the price I secured
Problem: Price raised after booking was made
About: hotel booking
At stake: $700

Progress

Filed
Company notified
Company replied
Resolved

27 Sep 2022 Complaint filed and published
27 Sep 2022 Message from Bizzy: we notified Trip.com about this complaint.

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