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Trip.com complaint: Ticket cancellation

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Filed 20 Jul 2024 by Viveka

My flight ticket got cancelled before 20 mins of me getting my flight tickets.. So I was not abled to board my flight.I complained about it but not action was taken

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1 comment

  1. trip-com Official reply from Trip.com

    Dear Viv,

    Thank you for your feedback. I'm sorry for any inconvenience you experienced. Kindly know that this is not the service we want you to experience. We would love to assist you in any way possible.

    Unfortunately, we weren't able to locate the booking details. To assist you further, please kindly follow the below steps:

    1. Please send us your detailed concern and booking details at [email protected].
    2. Please include a specific indicator on your email subject line: {Complain.biz}

    We look forward to your response. Your understanding is much appreciated.

    Best regards,

    Lucia
    Trip.com

    Reply

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