Trip.com complaint: Payment for boarding pass

Name: Payment for boarding pass
Item: Trip.com
Rating: 1
Author: Katerina

Open 9 Sep 2023 161 views Travel

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Filed 9 Sep 2023 by Katerina

I was unable to print boarding passes or check in online and had to pay 60 euros for 2 boarding passes which is outrageous i request a refund as this was never told to me when booking

Trip.com complaint: Payment for boarding pass — Photo Katerina uploaded with this complaint

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Case details

Status: Open
Company: Trip.com
Filed: 9 Sep 2023
Rating: 1/5
Desired resolution: Full refund of boarding passes
Problem: Undisclosed fee for boarding passes
About: boarding passes
At stake: €60

Progress

Filed
Company notified
Company replied
Resolved

9 Sep 2023 Complaint filed and published
9 Sep 2023 Message from Bizzy: we notified Trip.com about this complaint.

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