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Trip.com complaint: Trip.com is a tricky place provide garbage services

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Filed 2 Mar 2024 by Jane

Trip.com cheated on me from beginning to end. When I booked my flight, there is no reminder or warning for corresponding flights like itinerary, connecting fights, self-transfer, correspondence travel documents and stops etc. They only want your money. After you paid, they care nothing. They don’t provide any services if you wanna change flight, cancel flight etc any kinds of relevant things, they just simply reply that they can’t make a change and don’t refund at all. This is a garbage tricky place I have ever been in. Strongly suggest never shop anything in trip.com. Never explore in trip.com. They provide $! service. It’s unbelievable that it still operates and exists and harms and steals people every single day. I only hope trip.com can be terminated ASAP and go to hell

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1 comment

  1. trip-com Official reply from Trip.com

    Hello Jane Chen,

    Thank you for bringing this to our attention. Please allow me to apologize for the unpleasant experience you have encountered. Please know that this is not the service we expect you to receive from our side. Please be guided that we are committed to supporting you. Our specialists will help reevaluate the situation and contact you directly with possible solutions as soon as they can. Again, we apologize if we caused any inconvenience to you. Thank you for staying with us.

    Best regards,

    Eugenia
    Trip.com

    Reply

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