My complaint:
Trip.com cheated on me from beginning to end. When I booked my flight, there is no reminder or warning for corresponding flights like itinerary, connecting fights, self-transfer, correspondence travel documents and stops etc. They only want your money. After you paid, they care nothing. They don’t provide any services if you wanna change flight, cancel flight etc any kinds of relevant things, they just simply reply that they can’t make a change and don’t refund at all. This is a garbage tricky place I have ever been in. Strongly suggest never shop anything in trip.com. Never explore in trip.com. They provide $! service. It’s unbelievable that it still operates and exists and harms and steals people every single day. I only hope trip.com can be terminated ASAP and go to hell
Suggested solution:
You need take full responsibility and full refund to me