Trip.com complaint: Price freeze is scam
Filed 25 Jul 2022 by Emanuele
I wanted to purchase a ticket (I selected the flight and tickets) and they offered me the freeze option. So I frozen the price by paying 22 euros. And when I checked it showed there are no flight . So I called them and asked why and what did I frozen if there are no flights I paid the amount. They told me to cancel the freeze and search for another flight and pay for it. So I asked then what I frozen. So they were like you did that not us. It’s on up to you and all
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