Our sentiment meter has identified a 100% increase in complaints about agoda over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering agoda's offerings.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with agoda? Submit your agoda complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 20 complaints about agoda over the last 12 months. The graph below shows a monthly breakdown.
Curious about agoda's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of agoda. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of agoda by calling 1-866-656-8207. If you want to reach out to agoda through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from vicor on 24 April 2024 about agoda.
It is my first booking on the Agoda on April 20, 2024. The booking ID is ID1211545700. While I was walking near the hotel that afternoon, I wanted to book a room and stay there overnight. It is supposed that... Read more
Complaint from Sophielekimmy on 11 April 2024 about agoda.
1. I had a call from a customer of Agoda's asking for check-in instructions for stay booked through Agoda 2. I didn't put any property on Agoda for business as host 3.Big corp like Agoda have not taken steps to check... Read more
Complaint from Becky Boo on 05 February 2024 about agoda.
I wanted to book a holiday for this Christmas and wanted a particular hotel that is really popular. I decided if I could get a pay later option, I would book now to avoid missing out on this hotel.... Read more
Complaint from fahad on 09 January 2024 about agoda.
On December 14, 2023, I received an email from Agoda acknowledging a cancellation request for my flight scheduled for December 26, 2023. The email claimed that I initiated the cancellation through the Manage My Booking function. However, I categorically deny... Read more
Complaint from keeliang on 08 January 2024 about agoda.
Airlines ed that airport tax had been refunded to travel agency. Received ation from airlines. But agoda is holding the refund and not refunding to consumer. Scam Read more
Complaint from Aarong1233 on 04 January 2024 about agoda.
We booked a room for April 6th-7th. Then recieved a ation that the trip was for the 4th of Jan 2024 (tonight) I proceeded to be o the phone for 6 hours. Where they actively lied that the hotel wouldn't... Read more
Complaint from Deepakk on 17 November 2023 about agoda.
The homestay owner is telling they are not listed on Agoda. I haven't got any action of booking on my number , email id is not functional due to come issue. Amount is debited from the account successfully to Agoda. Read more
Complaint from Jhay07 on 16 October 2023 about agoda.
Request a refund but they seem to just reply with their policy. Read more
Complaint from raaga on 04 October 2023 about agoda.
hi I have booked the tickets on 27/09/2023 from HYD to GOI for the date 05/10/2023, and the flight departure was 3:00pm,the price was 8167.12 INR i have wrongly booked the tickets and then immediately requested for cancellation, firdtly they have... Read more
Complaint from Jhay0207 on 02 October 2023 about agoda.
I requested to cancel my booking before it was ed but they said to wait for the booking to be ed before they can have an action regarding my concern.After the booking was concern no action was made Read more
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