agoda complaint: Aura Hotel wellington Nov 2022
Filed 2 Nov 2022 by j
I booked a hotel room for 8 nights advertised at $89 NZDnight. no fees were mentioned. the invoice came in at the time of Agoda charging my credit card (not before ) with additional fees of $108.09 and a higher weekend night charge. I was charged $120 more than I should have been. I emailed, didn’t hear back called, and was advised they would email the hotel; called the hotel back and was told to speak with Booking.com or Agoda. I called Agoda back and was given the run around.
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