agoda complaint: Agoda doesn’t honor their Agoda Cash

Name: Agoda doesn't honor their Agoda Cash
Item: agoda
Rating: 1
Author: Randolph

Open 25 Jul 2023 163 views Travel

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Filed 25 Jul 2023 by Randolph

They gladly charge my card for bookings but for 6 months I have tried over 20 times with emails, Facebook, through teir website and customer service. Still, not one penny of the over $150 I am owed has shown up in my bank account.

agoda complaint: Agoda doesn’t honor their Agoda Cash — Photo Randolph uploaded with this complaint

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Case details

Status: Open
Company: agoda
Filed: 25 Jul 2023
Rating: 1/5
Desired resolution: Just deposit all that you owe me to my bank.
Problem: Reward cash balance never paid out
About: booking reward cash
At stake: $150
Dealing with it for: 180 days

Progress

Filed
Company notified
Company replied
Resolved

25 Jul 2023 Complaint filed and published
25 Jul 2023 Message from Bizzy: we notified agoda about this complaint.

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