Filed 12 Aug 2022 by Carlos
Last week I bought tickets to fly Ryanair from Dublin to Berlin and return on Trip.com website. They sent me 2 Ryanair’s booking number, the first Dublin to Berlin is valid, but the return Berlin to Dublin isn’t. I have spotted right away and contacted their customer services. They said they’d contact the Airline and get back to me in a couple of days. Since I had no response, I contacted them again on wednesday(128), and the operator told me they’d come back to me in 24 hours with a response. So far, nothing. It was my first experience with Trip.com and last. I believe they simply sold the same ticket that was on sale to more than 1 Customer and now they don’t want to lose money.
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