Trip.com complaint: Complaint
Filed 28 Aug 2022 by Rizwan
I have been contacting Trip.com since June, every customer service agent have given me different information, which has led to my loss of around 900£.
I have requested several times to change the flight, but they fails to do so. Trip.com said that they will reply within 24 hours, and they never did.
Trip.com was asking to me to contact the airline, and the airline was asking me to contact trip.com, such unprofessional customer service.
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