Trip.com complaint: Refund didnt receive after 1 month and provide false information.
Filed 27 Jun 2022 by ian
On 23 May i have cancel a trip within the refund period, and they agree to refund and process the refund on that day, but they inform me to wait for 7-14 working days to receive the payment, so i have wait till today 27 June for 1 whole month and i still didnt receive anything. The customer service provide me a fpx transaction no that unable to check in website and keep ask me to check with bank website or whatever shit.
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