Trip.com complaint: Flight changed by airline, but requests to change flight rejected

Complaint from veetroot reported on 12 July 2022 about Trip.com

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My complaint:

My flight with Qatar Airways was changed from 28th July to 29th July. As per my booking policy, I was entitled to a free change of flight request. Have submitted 3 flight change requests, which were all rejected. Trip.com claims that Qatar Airways rejected the requests, but Qatar airways says I am entitled to the flight change.

Suggested solution:

Allowing me to change my flight as per the booking agreements

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