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Trip.com complaint: Refund fraud

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Filed 13 May 2022 by Harkirat

I booked my Malaysia airlines flight through trip.com but it got cancelled due to covid. I paid extra for a full 100% refund. After it got cancelled, I was told they will contact airlines and get the refund. I waited 6 months now and they kept saying airlines are taking long.
I contacted airlines myself and found out they refunded trip.com 5 months ago and they will get in touch with them to let them know. They told me trip.com is now aware the money is refunded.
Even after all this, they still sending me the same email every time I ask about refund that airlines are taking long.
They are plain fraud and making people fool.

Trip.com complaint: Refund fraud
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