Trip.com complaint: Car rental in Niteroi, Rio de Janeiro, Brazil
Filed 16 Jan 2023 by Andre
On 10122022 I booked a car rental in Niteroi, Rio de Janeiro, Brazil for the period between 19122022 and 29122022. On 18122022 I travelled to Niteroi, Rio de Janeiro, Brazil, on the following day I went to the car rental store address specified in the voucher and there was no car rental store at the place anymore.
The branch was permanently closed back in mid 2015 according to my Google Maps research (photos attached).
I immediately contacted Trip.com, explained all the details, and asked for a refund but it seems that they’re not willing to give me a refund.
Attached Google Maps past photos, Trip.com voucher and the other local car rental agency I had to use to rent a car.
Report
Discussion
0 comments
No comments yet. Been through something similar with Trip.com? Start the discussion above.
More Trip.com complaints
View all 116Finding hard time with trip.com in changing my ticket date
I booked tickets from trip.com from Toronto to Hyderabad round trip. The travel expenses was 8500 . The ticket date…
bad service and problems with refund
i wanted to change my return flight ticket to another date. I choose the one with which i had rights…
Overcharged
On 3108 I attempted to purchase two tickets for 67 EU, I presumed the payment had gone through but 45…