Trip.com complaint: Flight ticket refund

Name: Flight ticket refund
Item: Trip.com
Rating: 1
Author: Qianya.n

Open 22 Feb 2023 180 views Travel

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Filed 22 Feb 2023 by Qianya.n

I felt so disappointed that I bought fly ticket via Trip this app . Cause Vietnam visa policy changed recently , I can’t get the letter of approval they I need to refund , I spent $351.2 , they refund me only $44.4 . It was unacceptable and unfair

Trip.com complaint: Flight ticket refund — Photo Qianya.n uploaded with this complaint

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Case details

Status: Open
Company: Trip.com
Filed: 22 Feb 2023
Rating: 1/5
Desired resolution: Refund fully
Problem: Only small partial refund given
About: flight ticket
At stake: $351.20

Progress

Filed
Company notified
Company replied
Resolved

22 Feb 2023 Complaint filed and published
22 Feb 2023 Message from Bizzy: we notified Trip.com about this complaint.

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