While some customers may still be encountering a bad experience, our sentiment meter has detected a -69% decline in complaints about Subway over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 145 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from dclinger05@icloud.com on 11 October 2023 about Subway.
my grandson who has a mild case of autsim went to the subway to get a footlong meal i gave him a coupon i just cut out the girl who said he already use the coupon said he would have... Read more
Complaint from Ceejay on 05 October 2023 about Subway.
I was denied a half of sub denied to speak with a manager told to get out don’t come back yelled at I was treated as a child being chastised and this is very unprofessional at the kinnie street location... Read more
Complaint from Christina citera on 03 October 2023 about Subway.
My 12 year old daughter decided to use her hard earned money to buy her and her friends subway today! We went to the centereach New York location. She ordered a 12 in Turkey sub and 12 in meatball marinara.... Read more
Complaint from Nomoresubway on 02 October 2023 about Subway.
I received coupons in the mail the middle of last week and had some company coming over the weekend to watch some football , so I decided to treat my company with some Subway . I went to seven different... Read more
Complaint from Dianebare on 02 October 2023 about Subway.
I was told that she doesn't accept coupon and then she said that she can't make money using coupons. This occured on Sept 29,2023 Read more
Complaint from Ppalmer71@aol.com on 27 September 2023 about Subway.
I went to restaurant at 7:45 am this morning and usually get helped but the door was locked. The lady inside said that the restaurant did not open until 8:00 am and blatantly on door shows 7:00 am and... Read more
Complaint from stevew on 23 September 2023 about Subway.
I have tried to contact Subway by e mail and no response. I was charged £89.89 on 1st August which is obviously a mistake and I am asking for the issue to be looked in to. I use Subway 4... Read more
Complaint from Hipps on 22 September 2023 about Subway.
Cookies are over priced now. They used to not be that. The price for a dozen of cookies was 6.99 or 7.?? But now I was told they don't sale them by the dozen anymore. It's... Read more
Complaint from Russell T K on 17 September 2023 about Subway.
Worker cocky attitude. Unable to accept debit payment machine down. Should have notiify me ahead of time. Sandwich already prepared. Worker needs retraining. Bummer experience. Never going to Subway now. Read more
Complaint from Pixiedust1111 on 16 September 2023 about Subway.
Fluctuated my pay when i did overtime and did not give my payslips, weekly. Will not pay me for the time that I had work and the time i did overtime. If we make a mistake he would take it... Read more
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