Subway complaint: Poor customer service

Name: Poor customer service
Item: Subway
Rating: 1
Author: Pamela

Open 27 Sep 2023 75 views Fast Food / Delivery

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Filed 27 Sep 2023 by Pamela

I went to restaurant at 7:45 am this morning and usually get helped but the door was locked. The lady inside said that the restaurant did not open until 8:00 am and blatantly on door shows 7:00 am and she refused to unlock the door!

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Case details

Status: Open
Company: Subway
Filed: 27 Sep 2023
Rating: 1/5
Desired resolution: Let whomever was there this morning to open. Also if not, please change door sign.
Problem: Store locked despite posted opening time

Progress

Filed
Company notified
Company replied
Resolved

27 Sep 2023 Complaint filed and published
27 Sep 2023 Message from Bizzy: we notified Subway about this complaint.

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