Our sentiment meter has detected that Subway complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -17%. While some customers might experience challenges with Subway, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 145 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from LAK on 05 January 2024 about Subway.
Sunset Blvd, Lexington, SC: I placed an order thru the app. I was about 10 minutes early. All 3 of the employees were rude and said, Nothing we can do for you, you'll just have to wait. I told them... Read more
Complaint from Kay F on 02 January 2024 about Subway.
When I walked into the store I felt a bad vibe they had the meats covered up where you cannot see ...I asked the lady why do you have everything covered up we need to see that food to make... Read more
Complaint from Maggie W on 21 December 2023 about Subway.
I tried to place an online order, and the first time I got a message that the location was off line. I went into the store and the employee was clueless. I went and did some shopping then tried again.... Read more
Complaint from Esherman44 on 08 December 2023 about Subway.
I was assaulted at your location. Look at the cameras at this location during 3:20pm in Athens, Texas Subway. The manager that was there. And she’s trying to blame me for something that happened to me. THE STORE location number is... Read more
Complaint from Kathynot impressed on 06 December 2023 about Subway.
English and French are the 2 official languages allowed to be spoken while at work, when at subway there are 3 people speaking I don't know what and looking at you and giggling,,very disappointing and makes you feel like dirt. Read more
Complaint from Erin keller on 26 November 2023 about Subway.
When we went in there were no other customers the girl was making sandwiches didn't look up say hi another worker came in never came to the counter and after over 10 minutes we just turned and walked out Read more
Complaint from Thumb down for subway on 23 November 2023 about Subway.
I got food posing from subway and so did everyone else I ate with Read more
Complaint from Pritesh91nile on 11 November 2023 about Subway.
Pradeep Dubey manager of subway ghatkopar east near ghatkopar station not allowing digital payments, Gpay or UPI payments in mentioned subway store. I visited on 11th November 2023 at around 10:45 pm and subway workers told me that they are not... Read more
Complaint from ShellyKay on 07 November 2023 about Subway.
I visit our Subway weekly. There is never a manager in the store. Most of the time there is one 16 year old young man and he is trying to wait on customers in the store and maintain on... Read more
Complaint from Vanessam88 on 06 November 2023 about Subway.
From the moment I entered someone who states that she is the manager, displayed rude behavior. She treated an elderly man, who could not stand for long periods of time, with impoliteness and lacked patience. Similarly, when it was my turn... Read more
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