Subway complaint: Old veggies and soggy tomatoes

Complaint from Kay F reported on 02 January 2024 about Subway

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

When I walked into the store I felt a bad vibe they had the meats covered up where you cannot see …I asked the lady why do you have everything covered up we need to see that food to make sure that it’s fresh that’s because they want you to look at the menu very rudely… Good thing I was able to see the vegetables the lettuce was golden brown tomatoes were very soggy old looking none of the vegetables was really fresh looking I asked the lady that worked there why do y’all have these old vegetables out here this is all we have in the store I said but that lettuce is brown you’re not supposed to serve that to customers that’s a quick way to pick up bacteria and make someone very sick those vegetables have to be fresh they don’t realize how important those vegetables are ,and if they are dirty you can make a person very sick from that… it’s so many people dying because of bad food and bad fruits and vegetables no one really wants to eat that stuff anymore because it’s so full of chemicals, but to go in a restaurant and see the vegetables dirty old looking and then the ladies have enough nerve to be rude …… the ladyies in that store don’t even know the store number when I asked for the store number both ladies refused to give the store number I didn’t get a chance to buy anything, because I didn’t get a receipt I had another worker from another store called to see if they would give it to her they refuse to give her the store number and she said all they have to do is hit a button and print a receipt ,and they can give the store number that they refuse to give the store number???? Because they didn’t want nobody to know what was going on I must answer that myself…….that type of service changed my mind about wanting to eat Subway, I wouldn’t recommend Subway right now you might have to go further out in a nicer area some areas try to do people any kind of way just because for something so simple that’s why you have managers to report things… That’s why I should have did took a picture of that product I didn’t think about that till after I left…. They have a big silver tin cover over the meat you cannot see the products so you don’t really know if that stuff is fresh or not…. I never would have thought Subway would put out old vegetables they think everyone is stupid you’re going to know the difference the presentation the look and the taste you’re not going to have that fresh taste you going to have an old taste in your mouth you can’t eat that stuff like that people need to beware of what they’re eating how there eating it and where they’re eating it at

Suggested solution:

By greeting me with respect and putting out fresh vegetables all times not just sometimes and care about what they'
are doing you must care about people in order to serve people in public you must have good customer relations if you don't you in the wrong line of business

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