Our sentiment meter has detected that Subway complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -9%. While some customers might experience challenges with Subway, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 29, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 145 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Indyborn on 15 June 2020 about Subway.
Went to subway and I was wearing a mask and the person who waited on me was not wearing a mask. He had on gloves but no mask. I will not go back. All restaurant workers I thought were required... Read more
Complaint from Donya on 11 June 2020 about Subway.
I did a mobile order my order is B44D3F69-39 I placed my order like 2 mins before pulling in drive way, not 1 person was in there after I set in my car for like 15 mins I think... Read more
I purchased subs through grub hub my order was wrong I went into the store to return them I was told I had to contact Grubhub I did I proceeded to get in line the employee told me she... Read more
Complaint from cicerons on 09 June 2020 about Subway.
Last year my rewards was frozen at Subway and they fixed it right away. It happened again about 10 days ago. I tried calling Subway 2 x but you cannot get a live person anymore. I have... Read more
Three times I ordered online buy one get free and was told only one went thru. They wouldn't honor it ...the girl was rude all the time. I will never go there again and I'll tell everyone I know to... Read more
Complaint from Mary hall on 08 June 2020 about Subway.
So my family stop at subway today 662020 at 12:45pm. We were hungry from hiking. So we went in and started our order and my son Was placing his order and the lady was rude. My son asked for extra... Read more
Complaint from Neitzt on 07 June 2020 about Subway.
My bun wasn't cooked it was still doughy so gross Read more
Complaint from Upset customer 29 on 06 June 2020 about Subway.
I like to order subway sandwiches on the app for myself and my children. I recently noticed that our sandwiches don’t reflect what I paid for. For instance I pay for double meat and will receive a normal amount. I... Read more
Complaint from Patthegreek2713@yahoo.com on 06 June 2020 about Subway.
Taking extra money off my card after i paid Read more
Complaint from Jeri on 05 June 2020 about Subway.
Every time when we order on the subway site, it always gets messed up, the employees never read the order correctly and when tried to talk to the manager they are rude and tell us that we are incompetent.. ... Read more
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