While some customers may still be encountering a bad experience, our sentiment meter has detected a -69% decline in complaints about Subway over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 14, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 143 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from allandale on 09 July 2020 about Subway.
I ordered two footlongs at this restaurant today online and when I arrived, they never heard of my order, They even called the other Roswell store, no help. You took my money via a credit card, I drove out there... Read more
Complaint from Bart on 09 July 2020 about Subway.
I went to my local Subway store located in Raymore Missouri to place an order I attempted to place on my Subway App which was not working I was trying to buy the 2 subs for 5 footlongs. When I... Read more
Complaint from Aa on 05 July 2020 about Subway.
I recently moved close to this location and decided to stop by one day while moving the last part of my things over and went through drive through seeing I had stuff in the back of my truck (plus I’m... Read more
Complaint from Kellybailey1218 on 05 July 2020 about Subway.
I went to subway last night because of the 5.00 footlong and. They informed me that they lost too much money so they weren't doing the 5.00 footlong when you buy two. This is bull crap! And your workers at... Read more
my mother and i and my 10 yr.old son went yesterday to Subway in Laurinburg by Carly Cs.Well it was like 95 degrees very hot. we were inline and we were asked to go outside because only 14 were allowed... Read more
Complaint from xdebtkp2004 on 02 July 2020 about Subway.
Had four footlongs ready for toppings. 2nd server came out and rudely asked what do you want? I on the foot long philli cheese steak. She interrupted me and said its not a six inch. I repeated on... Read more
Complaint from Juju1 on 02 July 2020 about Subway.
I had my daughter buy me dinner at subway on Jackson rd. They where about to close but the nice gentleman took our still. I ordered a foot long BLT but there was no tomatoes or lettuce. The other footling... Read more
Complaint from Julita on 29 June 2020 about Subway.
I ordered sandwiches from Subway on Saturday afternoon.Since that I’m sick ,I’m vomiting and I have diarrhoea.I had a spicy Italian sandwich ,my husband and daughter had a meatball sandwich.They are ok ,just I’m sick ,I couldn’t go to... Read more
I worked for Subway.. I was taken off the schedule this past weekend and I didn't know why. I woke up to a text message asking me to come to the store so I could be talked to. ... Read more
My husband and I went to subway (6202020) for lunch. And in the process of the lady making my husband sandwich, I happen to look down and there was a roach crawling around in the bacon. I said to the... Read more
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