Subway complaint: Bread not done, management refused to speak to me about it

I ordered two sandwiches transaction 1A-109934 the bread on the white sub was ok but as we got it home was doughy not fully done. My complaint is about the second sandwich on multigrain and noticed as the kid was cutting the bread something didnt look right but paused and once it was done being built it was falling apart and asked for the kid to replace the bread and he did, very nice no problems but the bread in the second ine was also not done the kid didnt know what to do so I asked who the manager was, she was standing beside him the whole tme no name tag etc so I asked if she was she looked at me then went back to sticking cucumbers or whatever she was doing. I said the bread is not done…she didnt say a word …I waited she went about her sticking as if I didnt reach out to herr at all and then still said nothing. I said so you have nothing? As I began getting a bit frustrated…not ONE word. i pated and left and will NEVER go back, its around the corner from my house and have been going there for years. If this is the tyoe of leadership management you are horing these days your franchise will not survive